Health Analytics
Satisfaction Survey Dashboard
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Shafak Organization
Health Projects - Satisfaction Survey
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Overview
Full internal view
Indicator 01
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Know more than one complaint or suggestion channel
Awaiting data
Indicator 02
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Felt safe while receiving services
Awaiting data
Indicator 03
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Overall satisfaction with services
Awaiting data
Indicator 04
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Service met the need or resolved the issue
Awaiting data
Interviewed Beneficiaries
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Projects
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Locations
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Gender Breakdown
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Average Age
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Average age of interviewed beneficiaries
Displacement Status
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Resident / displaced / returnee
Chronic Illness or Disability
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Updated combined question in the XLSForm
Net Promoter Score
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Recommendation score (0-10)
Regular Visitors
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Visit this place regularly
Positive Benefit
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Services benefited respondents positively
Expenses Reduced
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Center helped reduce living expenses
Coverage and Respondent Profile
Surveys by Month
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Surveys by Location
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Respondents by Gender
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Respondents by Displacement Status
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Chronic Illness or Disability
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Access, Use, and Alternatives
Why Respondents Chose This Center
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Do You Visit Regularly?
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How Often Visits Happen
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Center Service Effect
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Reducing Living Expenses
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If This Center Closes
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Service Experience
% of Respondents by Service Provider
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Minutes Waited to Receive Service
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Center Attributes Evaluation
Center Attributes Evaluation
Overall Acceptance
Overall Frequency
Overall Satisfaction
% of Monthly Satisfied
Updated Questions - Accountability, Protection, and Service Quality
Open Text
If Positive, Why?
If Not Satisfied, Reason
Beneficiary Comments
Suggested Improvement